FAQ

What are requirements for images to be uploaded for retouching?
We accept most of the RAW formats (NEF, CR2, DNG), and most of the digital formats: JPG, TIFF, PSD. We prefer RAW formats.
What kind of file do I receive?
We send completed images in JPEG, RGB color model. You will have to indicate if you require TIFF format and we will be able to send it to you free of charge.
Can I use your services for my amature photographs?
Absolutely! We work with amature photographers, models and other individuals. We can edit your family and travel photography. Please, make sure that you are taking pictures in RAW format.
I am a model seeking professional retouching services. Can you edit my images?
Sure! Ask your photographer to give you RAW files from your shoot.
I don’t have RAW format files. Can you edit JPEG images?
It is possible in most cases. But RAW file allows us to make more dramatic changes, correct exposure, color and many other things keeping high quality of the image. So if you have a chance try to find your RAW files, if not, let us work with JPEG.
Do you offer any discounts if I have more than 100 images that I need to be retouched?
We have discounts for our regular clients or more than 100 images. Contact us at retouch@tropicpic.com with all the details so we can provide you with your discount code.
Do you provide revisions if I want to make changes to the retouched image?
Sure. We work on the image until you are satisfied with it. We offer free revisions if your new instructions don’t contradict with your initial instructions. We carefully follow your requirements.
What if I need to retouch a picture if two different ways/styles?
In case you need two different ways of editing of the same picture you will need to place two different orders and give different instructions for each of them.
How can I upload RAW files?
We recommend using dropbox.com or wetransfer.com.
How can I pay for your services?
We accept PayPal. If you have any problems paying with PayPal, please contact us at retouch@tropicpic.com and we will find an alternative way of payment for your order.
Do you require credit for your retouching?
We do not. But we will appreciate if you give us a credit when posting a picture edited by TropicPic Retouch to Internet or social media (@tropicpic_retouch and fb.com/tropicpic)
Do you claim the copyright?
No, we do not claim any copyright to derivative retouched/edited images submitted by customers, and customers are always the only copyright owners. Giving us a credit is not necessary, but if you put: “retouching by TropicPic Retouch” when posting images online, we’ll greatly appreciate it! =)
I don’t want my before/after photographs to appear anywhere on Internet. What is your confidentiality terms?
Your before pictures will never be used for before/after galleries on our website or anywhere else on the Internet. The work we do for you is confidential and we never show anybody the "Before" image. No third party will see originals of the photos. We post processed/edited files to our portfolio to showcase our works only if the client doesn't specify he/she does not want us to use the edited image in our portfolio before the order is placed.
Do you have satisfaction guarantee?
Absolutely, we provide free revisions, so we'll not give up on the image until our client is fully satisfied.
What exactly can you change in the model appearance?
Our editors are well trained to change background, correct lighting ∧ colors, slim body, enlarge breast, adjust face shape/plastic surgery, smooth hair, remove acne, remove shadows or glares, improve skin texture, add lip gloss, whiten teeth, define eyes, put on makeup, add tan. Take a look at our portfolio to see the level of photo editing, airbrushing, photoshop manipulations that we do.
Why your photo editing retouching services are so cheap?
We do our best to keep TropicPic Retouch affordable. We keep our prices as low as we can and hope you enjoy using cheap professional photo editing and retouching service. Hurry up to enjoy our ridiculous prices!
Do you offer affiliate programs?
Yes, we do. You can become our partner easily. We can provide you with a unique discount code (5% off the initial price) for your clients and every time they order post production for their picture and use this discount code you will receive 10% of the amount they pay. You can become our partner by contacting us at retouch@tropicpic.com
How do I become an affiliate and make money selling your services?
You can become our partner by contacting us at retouch@tropicpic.com